Privacy Policy

1. Introduction

PropPune ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, residential address
• Property Information: Property details, ownership documents, rental agreements
• Financial Information: Bank account details, payment information, GST details
• Technical Information: IP address, browser type, device information, cookies

3. How We Use Your Information

We use your information to:

• Provide and manage property management services
• Process payments and maintain financial records
• Communicate with you about services, updates, and offers
• Comply with legal obligations and regulations
• Improve our services and customer experience
• Prevent fraud and ensure platform security

4. Data Sharing and Disclosure

We may share your information with:

• Service providers and business partners who assist in our operations
• Legal authorities when required by law or to protect our rights
• Property buyers, sellers, or tenants as necessary for transactions
• Payment processors for transaction processing

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security practices and procedures including encryption, access controls, and secure data storage to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are retained as per Indian tax and accounting regulations.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for data processing where consent was provided
• Lodge a complaint with relevant authorities

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.

9. Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:
Email: info@proppune.com
Phone: +91 9823688755
Address: Baner, Pune, Maharashtra 411045